How to unlock a wd external drive without a password ccm. However because my external hard drive happened to be sitting in front of my dvd drive, i unplugged it so that i could put in the windows dvd. Western digital mybook drive lock encryption failure and. I have a new 4tb my book external drive that im ready to toss in the trash. Wd smartware software is provided in the form of a virtual cd vcd drive on your my book drive. So i recently got a wd my book and my book duo and downloaded the three wd programs that came with it.
Won t mount from their utilities, and mac disk utility won t open at all. Western digital sells many hard drives with a one, two, or three year warranty. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. I would suggest to use wd data lifeguard diagnostic and see. It doesnt show in the drive list and no tricks seem to make it appear. I know the password, i disabled the password when i first got it just under a week ago but when i turned my pc on a few hours ago it wasnt showing up under my computer and after swapping usb connections, restarting. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. At the bottom of the tab, next to for special permissions or advanced settings, click advanced, you need to click the advanced button. Jun 09, 2018 wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital, my passport,western digital,western. I would suggest to use wd data lifeguard diagnostic and see if the drive passes both the quick and the extended tests.
The vcd displays on your desktop and behaves just like a physical cd. Wd discovery can also be used to manage your drive with wd drive utilities. Mar 09, 2007 yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. I tried to get the drive out of the usb enclosure and it turned out the drive inside the enclosure is just a 1tb wd caviar green wd10eads. A few years ago i bought my daughter a western digital hdd, 500gb capacity. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. Yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. Try this just after plunging in the wd right click my computer manage go to storage on win 7 or 8 old computer just disk management. I read somewhere that as long as it isnt transferring files, it is ok to remove the usb chord. Why can i not open my external wd passport hard drive. Model number is unknown,,, maybe 4310b is not amounting even under diskutility, which is, im aware,bad. The power connector, interface port, and a security slot on the back usb 3. The router doesnt recognize the usb and after searching on verizon support forums i found that the usb ports are for. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life.
Wd my book essential not being recognized in windows 10. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. How to solve my wd hard drive not recognized in windows 10. Wd external hard drive wont safely remove or eject from. It seems that when i put that drive in the mybook enclosure it does not mount. How to remove auto unlock drive for this user external. Western digital mybook elite external hard drive whardware encryption chip western digital.
I realizes there were threads related to the same issue, but its not what i am looking for. I try to unlock it again and it says its already unlocked. Wd smartware is another great tool for recuperating access to your hard drive. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. Wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital,my passport,western digital,western. Ok this is the situation every time plug and look that is going to open but would not open and this is a wd one t pleases advices how i can get it open and work posted 8 years. Jul 11, 20 try this just after plunging in the wd right click my computer manage go to storage on win 7 or 8 old computer just disk management.
The western digital corporation is one of the largest computer hard disk drive manufacturers in the world. There is no function in the unlock software that allows me to permanently unlock it. Western digital my book wdbaaf0010hbk user manual pdf download. When checking wd my passport in disk utility, you could have two results. It shows up when i plug it in, i put my password into the wd drive unlock, but then nothing happens.
External hdd cant copy large files posted in external hardware. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. The program to restore is password protectected and we have no way of getting that information. This means using a computer for over 3 years can be risky and may result in hard drive failure. If your product is not listed above, please visit the product page. My passport wont load after unlocked wd portable drives wd. Page 53 using the drive unlock utility if you do not see a prompt to provide your password, then either. My book 4tb desktop hard drive with password protection and. For some bizarre reason my book essential 1tb hdd is locked and wont unlock. My book drive, with the wd backup, wd drive utilities, and wd security.
I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. Your wd my passport drive is detected and showing up in disk utility, but it is greyed out or not mounting. My question is that it seems as if i can only put a wd drive in the mybook enclosure. I have to connect it through a bizarre way to make it show up in explorer. One more method we can try is using a recovery program to get the data off the drive, then proceed to format to remove the password. Liberate your western digital 8tb drive from its mybook. Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to unlock the drive there. How to remove auto unlock drive for this user external drive. Unlock wd my book essential hdd guru forums view topic. Wd mybook essential enclosure and non wd replacement drive. When finished, you can mount your wd external hard drive on mac and use it again. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. I cant access any of my files that ive got saved on it.
Unplugged everything and restarted again, then plugged in the drives. I have a spare wd mybook enclosure and a spare 500gb seagate sata drive. Unable to boot windows with external hard drive attached. I have noticed ever since i first installed the drive that in my drive s list there is a cd drive f.
Wd external hard drive not mounting techspot forums. Western digital hard drive data recovery definitive guide. Nothing mounts, although wd drive utilities says both units are ok. I had the same issue with my 4tb wd my book external drive and i did the following. The drive stil turns on but xp only recognises it as wd m model external usb device. If you cant remember the password to unlock your hard drive or want to recover or reset the password, heres a list of helpful resources to help you out.
Wd hard drive won t open 20 posts started 8 years ago by walde. It always says that it is being used by another program. Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine. I realizes there were threads related to the same issue, but its not what i. Connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties. Her files are backedup on a wd my book essential external hard drive.
I tested it again and realized that it was the external hard drive that was preventing windows from loading properly. It will prompt you to unlock the drive in a separate window which i found more responsive than the. Just want to give you as much info as possible,without formatting and losing the lot. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files. How to remove password lock on wd mybook 1tb super user. Id also see if all the latest os and driver updates are installed on the system. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. It is full to the brim 500gb worth of music files vids etc. Why wont my computer boot when i connect my usb drive to the computer before. Click the my book image above the drive is locked prompt on the home screen to display the wd smartware drive unlock screen. Password protection with hardware encryption the my book devices builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe.
I have to manually unlock the drive every time i use it. Western digital my book troubleshooting, repair, and service manuals. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly. If the drive gets recognized properly do run a diagnostic check and see the condition of the drive and see if its the one causing the problem or there are other issues. Figure 5 on page 8 and locking and unlocking the drive on page 20. Here, you will find more information on how to erase the drive and unlock it.
I was using my my passport earlier today and it was working fine but now im trying to open it and it won t work. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. My passport wont load after unlocked wd portable drives. Hope this tutorial can help to fix wd external hard drive not mountingshowing uprecognizeddetected on mac. After it was recognized by my surface book and software was installed, i opened the wd app. Select the unmountable wd external hard drive and click erase on the top. This is a partition on the my book drive that contains the software that will allow you to unlock the drive.
Available in various editions from essential, to premium to world edition. Fix wd my passport for mac not showing upnot working on mac. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Mike, not sure why it wont decrypt in the new enclosure. For some reason i cannot unlock the drive, even though i am quite sure about the password i use but it says the password is invalid. Read speeds up to 2000mbs to decrease load times and get you into the game faster. A line of external hard drives by western digital, styled after hardbound books. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Doubleclick the wd smartware virtual cd, which is listed under devices with removable storage. External hdd cant copy large files external hardware. Once its downloaded, it should auto detect your external drive. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065.
How to fix wd my passport access denied in windows 1087. I only have one cd disk drive and its empty so dont understand why it shows that. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. How can i unlock wd external hard drive without losing all data. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Wd security auto unlock feature, stech anfo,how to unlock hard disk. I shut down all programs that might possibly be using it, and the message still persists. I have a mybook essential western digital external hard drive. Mar 06, 2020 wd smartware is another great tool for recuperating access to your hard drive. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Windows 10 wd mybook not recognized anywhere on my dell. Like an, i set up a password lock when i first installed the drive not realizing that rendered it useless for backups. Apr 23, 20 my 1tb wd mybook essential external hard drive rarely ejects when i need it to. My hdd is locked and wont unlock external drives for pc.
Once connected, it showed up as a drive on my win 7 computer. Feb 22, 2020 connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties. If you arent, open my computer and look for a cd drive called wd unlocker. Wd smartware for windows supports the following operating. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. See if it is able to recover the entire drive on the free scan, if so, you will need to purchase the program and save all the data to your current hard drive.
Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. Tips for getting started with the wd my book backup drive. Won t it cause things like registry errors and the like. I have my book essential 3tb, it was very easy to unlock the drive when it was locked without smartware running. Unlock my book without wd smartware external drives for. With windows 10 i went to settings, devices, connected devices, add a device. Western digital mybook drive lock encryption failure and recovery. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport. Fix wd external hard drive not workingrecognizedshowing up. Product title wd 3tb my book desktop external hard drive, usb 3. Import your photos, videos and docs to the my book drive to help preserve your online life.
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